Medicare paid my bill, why do I have to pay more?
Medicare sets the rates they allow agencies to charge for the type of emergency transport provided whether it be Basic Life Support, Advanced Life Support and Advanced Life Support-2. They also set the rates for co-pays and mileage. By law, the Boulder City Fire Department (BCFD) cannot bill Medicare patients for more than the Medicare-approved rate, but we must bill for the copay or coinsurance amount. However, if Medicare declines or denies the claim due to the nature of the transport, e.g., nonemergency transports which did not require transport by ambulance, payment of the full bill is the responsibility of the patient.

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1. How do I get information about my ambulance bill?
2. What is a nonprovider for my insurance?
3. What or who determines where the ambulance will take the patient?
4. When is a patient transported by air rather than by ground ambulance?
5. What is a trauma center?
6. What does it cost to have EMS come to my house?
7. Can I refuse to be transported by ambulance?
8. Medicare paid my bill, why do I have to pay more?
9. Who do I contact if a personal item is lost during an emergency ambulance transport?
10. Where can I go to get my blood pressure checked?
11. Can I pay my ambulance transport bill online, by phone or credit card?