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AC Energy Rebates

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1. What is SEER?

The efficiency of heat pumps and air conditioners is expressed by the Seasonal Energy Efficiency Ratio (SEER). The higher the SEER number, the more cooling you will get for your money. The SEER will be listed on the yellow and black Energy Guide located on the unit.

The SEER is defined as the total cooling output in British thermal units or BTU provided by the unit during its normal annual usage period divided by its total energy input (in watt-hours during the same period).

2. Why is replacing old equipment important?

A central air conditioning system is designed to last 12 - 18 years, so in some cases savings and reliability are limited due to equipment age. Your air conditioning contractor can help you decide when it is time to replace your old equipment with high efficiency equipment before your system breaks down and leaves you in the heat.

3. Why is duct testing important?

The ducts that are part of central heating and cooling systems offer one of the best opportunities to increase your energy efficiency, increase your comfort, and manage your energy bills. Studies indicate that 28% - 35% of the heated or cooled air is lost-along with the money spent to heat or cool that air-through leaky ducts. Properly sized, installed, and sealed duct-work will make your heating and cooling systems significantly more efficient.

4. Why is refrigerant change and airflow important?

A system refrigerant check-up is a recommended service that should be performed when the equipment is first installed and during annual system check-ups. A refrigerant charge should be conducted if the system check indicates that one is needed.

Once the system has been properly charged with refrigerant and has good airflow across the indoor coil, and assuming there is no damage to the duct system, only basic service such as changing filters and cleaning the outdoor unit annually should be needed to maintain the system operation at peak performance levels.

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BCTV

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1. How can I watch archived city meeting videos?

For those meetings that were live streamed for viewing, an archived version is also available.  Visit the City Council Live Stream & Archived Video page at this link.

2. What happened to the BCTV studio?

The BCTV studio was closed in 2013 when Cox Cable closed the office on Nevada Way. Current offices are located at 401 California Ave, Boulder City, NV 89005, but there is no studio.

3. Can I submit a show for broadcast on BCTV?

BCTV is a government access channel. You may submit videos for consideration but the use is at the discretion of the Communications Manager and the City Manager’s Office.  Please contact Digital Technician Holly Webb for more information: HWebb@bcnv.org. 

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Building & Safety Division

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1. Is a permit required to demolish a structure?

Yes, a building demolition permit is required prior to the demolition of a structure.

2. What information must be included with the building demolition permit application?

The following information must be included with the application for a building demolition permit: •Completed building permit application •Site Plan showing the structure to be demolished.  Site Plan must also show all other structures to remain on the site. •An approved copy of your Clark County Department of Air Quality and Environmental Management permit application for demolition of a structure •Required fee as specified in Table I of the Administrative Building Code -$85.00 if structure is less than 1,000 square feet -$115.00 if the structure is 1,001 square feet or greater If the structure to be demolished is located within the Boulder City Historic District, and is older than fifty years old, the following additional actions must be taken by the Community Development Department prior to issuance of a building demolition permit: •Make a historical record, both written (history, floor plans and elevations) and photographic, of the structure and site. •Review the condition of the building to determine the impact of the demolition to the neighborhood, and the technical feasibility of preservation of the structure. •Submit the proposed demolition activity to the City’s Historic Preservation Committee for their consideration for the purpose of making recommendations regarding the application to the demolition proponent. •The owner has been made aware by the Community Development Department of economic incentives available to rehabilitate historic resources. •The Community Development Department has encouraged the property owner not to demolish the building until an attempt can be made to locate either suitable tenants to make the building economically viable again or to find a purchaser who is willing to acquire and rehabilitate the structure. If within the Historic District, the demolition permit issuance can be delayed up to forty-five (45) days to allow for the above to be completed.

3. Where can I find the controlling ordinances that govern the issuance of a Building Demolition Permit?

Title 5, Chapter 1 – ADMINISTRATIVE CODE FOR BUILDING CONSTRUCTION
Section 108.2 SITE PLAN.
. . . . In the case of demolition, the site plan shall show construction to be demolished and the location and size of existing structures and construction that are to remain on the site or plot.
Section 110.2 (L) DEMOLITION PERMIT FEE
A demolition permit shall be obtained prior to the demolition or relocation of any building or structure or portion thereof. The fee for a demolition permit shall be determined by applying Table I of this Code.
Table I MISCELLANEOUS VALUATIONS AND FEES
Demolition (fee based upon square footage of structure(s) being demolished) (includes issuance fee) $85.00 if 1,000 square feet or less;
$115.00 if 1,001 square feet or more

Title 11, Chapter 27 – HISTORIC RESOURCES
Section 11-27-6: DEMOLITION OF DESIGNATED HISTORIC RESOUORCES:
A. When any application is made for a demolition permit for a building, or part of a building, within a historic area or district, or for a building of historical significance, the community development department shall delay approval of the demolition for a period of up to forty five (45) days, in order to:
1. Make a historical record, both written (history, floor plans and elevations) and photographic, of the structure and site.
2. Review the condition of the building to determine the impact of the demolition to the neighborhood, and the technical feasibility of preservation of the structure.
3. Allow the historic committee to consider and make recommendations regarding the application.
4. Make the owner aware of economic incentives available to rehabilitate historic resources.
5. Encourage the property owner not to demolish the building until an attempt can be made to locate either suitable tenants to make the building economically viable again or to find a purchaser who is willing to acquire and rehabilitate the structure.
B. The requirement for delay of a demolition permit shall not apply to accessory buildings, except with regard to the historic detached garages at the rear of the residential lots on Ash, Birch and Cherry Streets.
C. The requirement for delay of a demolition permit shall not apply to buildings which are less than fifty (50) years old at the time the demolition permit is requested. (Ord. 1470, 11-22-2011, eff. 12-16-2011)

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Business Licensing

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1. Can I operate my business from my home?

Yes. Any business wishing to use their home for their place of business must also apply for a Home Occupation Permit through the Community Development Department. Certain criteria must be met before receiving approval. If your Home Occupation Permit is approved, a business license may be issued. Home Occupation Application Form

2. My club wants to hold a fund raiser. Do we need a permit or license?

Yes. Raffles and other similar fund raisers are considered gambling. A special permit for these types of activities may be issued to nonprofit organizations. The Boulder City Licensing Board must approve all Non Profit Raffle permits. You can obtain the application from the Business License Office. Proof of nonprofit status is required. Business Licensing Page

3. Do I need a permit or license for a garage sale?

Yes. Garage Sale Permits can be obtained at no charge through the Business Licensing Office.

4. Does my pet need a license?

Yes. All dogs, cats and pot-bellied pigs are required to have an animal license. Proof of rabies vaccination must be furnished at the time the license is requested. Licenses may be obtained at Animal Control or the Business License Office. Licenses are due January 1 of each year and become delinquent February 1 of each year. Animal Control Page

5. Can I sell liquor and have gaming in my business in Boulder City?

Liquor licenses are subject to approval of the Boulder City Liquor Board and are issued for a period of 1 year. Gaming in Boulder City is prohibited.

6. How do I file a complaint about a business?

Boulder City Business Licensing has the authority to investigate complaints regarding licensed and unlicensed businesses within the city limits of Boulder City only. This authority generally relates to a determination of whether a business has a Boulder City business license and whether that license is the proper license for the business activities being conducted.

The department has no jurisdiction to investigate alleged criminal activities, the general business practices of a business, quality of workmanship, pricing of goods or services, or monies owed. Complaints can be directed to the Business License Office during regular business hours. Business Licensing Page

7. What do I need to do to put signs up for my business?

Please check with the Community Development Department before using or installing any type of sign, flag, or banner. Permanent and temporary signs may require review and approval prior to issuance of permits and installation.

Temporary signs shall not be attached to utility poles, fences, or trees and may not flash, blink, be illuminated, spin, rotate, block traffic visibility, constitute a vehicular or pedestrian traffic hazard, or cause a public nuisance of any kind. For detailed information, review Title 11, Chapter 24 of the City Code.

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City Attorney

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1. I have a private or personal legal matter I need to discuss with an attorney. May I speak to the City Attorney about these issues?

The City Attorney handles litigation involving the City of Boulder City only. For private matters, consult a private attorney or legal service agency. If you need an attorney but can't afford to pay for one, there are 2 agencies which may assist you. The first one is Clark County Legal Services at 702-386-1070. The second option is Lawyer Referral Services at 702-382-0504. In addition, for private legal assistance, please view our Business Directory.

2. I'm having problems with my homeowner's association. Is this something the City Attorney can handle?

The City of Boulder City does not have jurisdiction over homeowner's associations. They are governed by Nevada Revised Statutes Chapter 116 (Common Ownership Interest Act). For more information on this statute, you should consult a private attorney or visit the Clark County Law Library by calling 702-455-5696. The Nevada Revised Statutes are also maintained at most public libraries in Nevada. Clark County Law Library Page

3. How do I order discovery?

Discovery for misdemeanor criminal cases prosecuted by the City of Boulder City can be ordered by sending a written request to the City Attorney's Office. A $5 charge is payable upon request.

Ordering Discovery

4. I have just received a subpoena to appear at trial in Boulder City Municipal Court. What if I am busy that day?

A subpoena is a command by the court, and your appearance is not optional, it is required. The City Attorney's Office will want to speak to you prior to trial, so it is a good idea to call the City Attorney's Office upon receipt of the subpoena to arrange to speak with the City Attorney or his assistant. The City Attorney can be reached by calling 702-293-9238.

5. How do I find low-cost legal aid in Nevada?

The City Attorney has created a list of resources that can be found here.

6. I have a question about a felony case. Who do I ask?

All felony cases in Clark County are handled by the Clark County District Attorney's Office and they can be reached by calling 702-455-4711.

7. Who do I contact for information about a court date or an outstanding warrant?

Information about outstanding warrants can be obtained by calling the Boulder City Municipal Court at 702-293-9278.

8. How can I report a crime?

The Boulder City Police Department handles criminal matters and they can be reached by calling 702-293-9224. If it is an emergency please dial 911.

9. Who do I contact with questions about performing Community Service?

When you were ordered by the Boulder City Municipal Court to perform Community Service, you were given instructions, on the day of sentencing, regarding dates and times. For questions, you may contact the Municipal Court at 702-293-9278.

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City Clerk

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1. When and where are the meetings of the City Council held?

The City Council meets the 2nd and 4th Tuesday of each month at 5 p.m., except in December and July when the last meeting of the month is vacated. Special meetings of the City Council may be called from time to time. City Council meetings are held in City Council Chambers at City Hall which is located at 401 California Avenue in Boulder City. For more information:  

City Council page.

2. How can I receive City Council agendas?

If you desire to receive electronic agendas, you may sign up through the City's website. If you wish to be added to the mailing list for City Council agendas, you may call the City Clerk's Office, submit a written request, or email the City Clerk with your request. The request is good for 6 months. Agendas are posted at City Hall, bcnv.org and notice.nv.gov.

City Clerk Page

3. How can I get a matter placed on the City Council agenda?

Agenda items can only be submitted by members of the council, its appointed officers, and by the Chairmen of the Commissions and Committees, the members of which are appointed by the City Council. Any member of the public may address the City Council on any matter under the public comment portion of the City Council agenda, however, no action can be taken on the matter. For more information, please visit the City Council page.

4. How can I get the backup material on an agenda item?

A full City Council agenda packet is on the AgendaCenter and on file at the City Clerk's office. You may request the backup material be faxed, copied, or emailed to you by calling the City Clerk's Office. This information is available at no cost if requested prior to the council meeting.

City Clerk Page

5. How can I volunteer to serve on a board or commission?

To volunteer to serve on a board or commission, please visit  Volunteers  or contact the

City Clerk.

6. How can I get minutes from a meeting?

Minutes may be obtained by contacting the City Clerk's Office at 702-293-9208. Copies of records are subject to a charge of $1 per page (additional fees may apply for color copies, maps, and oversized copies). Minutes may also be obtained on the Agenda Center.

7. Where do I register to vote?

You can register to vote at The Clark County Election Department, any United States Post Office, any Department of Motor Vehicles location, or before a Field Registrar. Citizens may also register to vote in person at the City Clerk's Office.

8. When and where is early voting held?

Early voting begins the 3rd Saturday preceding an election, and extends through the Friday prior to Election Day.

Early voting is held in the Parks and Recreation Building, 900 Arizona Street in Boulder City.

9. Where can I vote?

All registered voters may now vote on Election Day at any "Vote Center" in Clark County.  You no longer have to go to one specific "assigned" Election Day polling place.  Instead, you may choose the most convenient Vote Center for you.  If you have questions, please contact the City Clerk's Office at 702-293-9208.

10. How do I apply for a passport?

You can apply for a passport at the city clerks office. Please visit the City Clerks passport page for information on obtaining a passport. 

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Code Enforcement

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1. I need to complain! Who will listen?

Depending upon the type of complaint, you may need to submit a complaint form to Code Enforcement, the Police Department, the Public Works Department or the Southern Nevada Health District. The following is a list of common complaints and the department/agency that handles them, along with their contact information:
Police Department (702-293-9224)
- Parking violations on public streets and alleys
- Noise complaints
- Business being conducted without a business license (transient businesses)

Public Works Department (702-293-9200)
- Waste of water

Southern Nevada Health District (702-759-0697)
- Landlord / Tenant disputes (of unhealthy living situations)

Code Enforcement (702-589-9603)
- Public nuisances on private properties (green pools, weeds, dead vegetation, junk, etc.)
- Business being conducted without a business license (fixed locations)
- Illegal signs
- RVs occupied in a residential zone

2. What happens when I report a potential violation?

A case will be opened and an inspection conducted to investigate the potential violation. If a violation exists, the property owner will be contacted via a violation notice in the US mail and instructed to comply with code requirements. For most violations, the first violation notice provides a timeframe of 14 days to correct the violation.

3. I received a violation notice. Who turned me in? Why are you picking on me?

The complainant's information is always kept confidential while the case is open since the case may result in a citation. Also, the City wants the general public to feel comfortable reporting potential violations without the fear of retaliation.

Municipal codes are written to ensure the well-being of the community, not to judge the character of any one person. All codes apply to all citizens and in order to be effective, they must be enforced for every property equally.

4. Why am I responsible for a violation that existed before I bought the property?

Violations are tied to the property, not to the person who created them. Purchasing a property with existing violations makes you responsible for their removal. If you are curious about whether or not violations exist on a property, please contact our office. A quick search through our database can provide you with any current cases/violations.

5. There is a property in my neighborhood that has been vacant for some time. Can anything be done about it?

Vacant properties are tricky. Most times, the reason the property is vacant and falls into a state of disrepair is due to a foreclosure process. In this case, the property is in limbo and the City does not have a person or entity to contact for removal of violations. If you know of a property that is vacant, please report it and a case will be opened. The ownership records will be monitored regularly and action taken as soon as legally possible.

6. My neighbor's trees drop leaves and needles into my yard. Can anything be done about this?

This is a simple act of nature for healthy vegetation. Most times, knocking on your neighbor's door and asking them to trim branches that overhang your property line will solve the problem. If the vegetation is brown and dead, however, a case may be started for neglected landscaping.

7. What do I do if I see a green pool?

If a pool is not being properly maintained, please report it to the Code Enforcement Division. Until further notice, the Southern Nevada Health District is no longer handling these complaints.

8. May I drain my swimming pool into the street?

This depends upon the rate of discharge. If a swimming pool is to be drained slowly, say through a garden hose, then the water must be emptied through the emptying line (garden hose) and discharged into the sewer or street. If the pool will be drained using a hose larger than 2 inches, a special permit may be required. Part of this special permit is the review process that includes a review of the discharge calculations to ensure the slug of water will not negatively impact the city's sanitary sewer system. If you believe a special permit may required to drain your pool, please contact the Engineering Division of the Public Works Department at 702-293-9200.

9. May I park or store a vehicle in the street?

No vehicle shall be parked on any street for a period of time longer than 24 hours, except in an area contiguous to his residence. If you believe a vehicle is parked illegally on a City street or alley, please contact the Police Department at 702-293-9224.

10. What is considered a junk vehicle?

A junk vehicle is any vehicle that is wrecked, dismantled, partially dismantled, abandoned, discarded, stripped, scrapped, up on blocks or rendered inoperative. A person shall not leave a junk vehicle upon private property within the city for a period of time in excess of 72 hours.

11. May I keep a vehicle that is inoperable?

Yes, if the vehicle is placed in a completely enclosed building or not visible from any public way or adjoining property. A car cover does not satisfy the intent of this requirement.

12. May I repair my vehicle at my house?

Yes, if the vehicle is owned by and registered to a permanent resident at the location where it is being repaired. However, repairing multiple vehicles for money or barter is prohibited in a residential zone, as it is not permitted as a home occupation.

13. May I store a recreational vehicle or trailer on my property?

A recreational vehicle or trailer can be stored on an approved driveway such as concrete or asphalt paving, gravel or chat which extends the full length and width of the stored item. Vehicles and trailers cannot be parked on dirt or grass or within 1 foot of an adjacent public street or sidewalk.

14. May I park a vehicle in the front or side yard of my property?

Yes, as long as the vehicles are stored on an approved driveway of concrete or asphalt that extends the full length and width of the vehicle.

15. May I post temporary signs on utility poles and/or other devices in public rights-of-way?

Temporary signs shall not be attached to utility poles, fences, or trees. If a temporary sign is to be posted for a business during a grand opening period, the business owner must first obtain a temporary sign permit. Once approved, all signs must be secured to the building, interior parking lot light pole, or ground. Temporary signs may not flash, blink, be illuminated, spin, rotate, block traffic visibility, constitute a vehicular or pedestrian traffic hazard, or cause a public nuisance of any kind.

16. May a business be conducted from a residence?

It depends upon the business activity. Any business wishing to use their home for their place of business must first apply for a Home Occupation Permit through the Community Development Department. Certain criteria must be met before receiving approval. After receipt of the Home Occupation Permit, a business license may be issued.

17. How many garage / yard sales may I have each year? Is a permit required?

A garage sale shall be restricted to 2 per calendar year per residence, each lasting no longer than 3 consecutive days. A permit is required and may be obtained in the Utilities Office in City Hall.

18. May I advertise my garage sale?

One single-faced sign containing not more than 4 square feet in total area may be placed upon residential premises where the sale of personal property has been permitted for the duration of the sale only. Any signs posted in rights-of-way are illegal and subject to confiscation by the City.

19. Where can I store my trash can and recycle bins?

Trash cans and recycle bins must be stored behind a fence or in a garage. On collection days, they may be stored on the sidewalk, as early as 10 hours prior to the day of pickup. For example, if your collection day is Wednesday, you may store your cans on the sidewalk on Tuesday evening; they must be stored properly by midnight on the day the refuse is collected.

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Fire Department - Ambulance

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1. How do I get information about my ambulance bill?

Ambulance Billing and Contact Information Due to the increased requirements on the medical billing industry, the City of Boulder City now contracts with Iris Medical for all Ambulance Billing services. Should you have any questions regarding a ambulance invoice you received. Please do not hesitate to contact: Iris Medical at 1-801-298-4747. You will need the patient’s name and date of transport.

Due to HIPPA privacy rules, only the patient or parent / guardian may obtain information or copies of patient care reports without a signed / notarized authorization form.

2. What is a nonprovider for my insurance?

A Nonprovider does not have a contract with the insurance company to take a contracted (or reduced) amount for ambulance transport service. Because of our small size, we do not have the staff to administer contracts with multiple insurers. Therefore, Boulder City Fire Department (BCFD) is a nonprovider for all commercial insurance companies.

Typically, insurance companies charge a higher deductible or copay when a nonprovider service is used. However, as there is no other ambulance service available in Boulder City, you may request a redetermination or review of your claim indicating no other service is available should your insurance company make an adverse decision on a particular claim.

Nonprovider status does not typically affect any emergency ambulance transport however, every insurer has their own policies governing ambulance transports and it is the patient’s responsibility to know their insurer’s policies.

3. What or who determines where the ambulance will take the patient?

If the patient is conscious and competent to make their own decisions, they can select which
appropriate hospital they wish to be transported to (if in the paramedic’s opinion, they are
stable and by-passing a closer facility would not potentially jeopardize the patient’s condition).
They can also refuse transport if they sign a liability waiver indicating they understand the risks
of not seeking further medical treatment.

If the patient is unconscious, in an altered mental state, in custody of the police or may be a danger to himself or others, the Paramedic on scene will determine the most appropriate facility for medical treatment.

There are also county protocols which the ambulance crew are required to follow which may affect the destination, such as patients who the police have determined to be not competent must be taken to the closest facility per protocol.

4. When is a patient transported by air rather than by ground ambulance?

The Paramedic on scene will determine the level of care needed based on his assessment of the patient. Patients can be transported by Boulder City Fire Department (BCFD) to the Boulder City Airport for transfer to a medical facility or picked up at the scene of an accident by a medical helicopter. BCFD rescue units transport less critically ill patients to the closest appropriate facility.

5. What is a trauma center?

A trauma center is a hospital which meets certain criteria established by the American College of Surgeons.

There are different levels for trauma centers based on the availability of specialists. The biggest difference between a level I and level II trauma center is a research program, surgical residency, and the availability of specialists.

Level I Trauma has a certain number of surgeons and anesthesiologists on staff 24 hours per day / 7 days per week. Level II is similar with less stringent standards and usually work with a Level I for clinical expertise. Level III does not have availability of all specialties and have transfer agreements with Level I and II trauma centers. Currently, UMC is level 1, Sunrise is level II, and St. Rose Siena is level III.

6. What does it cost to have EMS come to my house?

The only charges incurred when EMS comes to your home are for an actual transport to a medical facility. We do not charge to come to your house to check on a potential patient. If you are unsure if the situation warrants transport to a medical facility, our Paramedics are trained to monitor the patient’s situation and provide a skilled assessment and opinion.

7. Can I refuse to be transported by ambulance?

Patients may refuse transport if they do not wish to be taken to the hospital by ambulance, but they will be required to sign a release form indicating that medical personnel have explained the possible dangers or consequences of not seeking further medical treatment. There are also times when both the police and fire personnel are required by law to transport a patient - even if the patient does not wish to be transported - when the patient is not mentally or physically capable of making a sound decision regarding their medical care, when the patient may be a danger to himself or others, or when the patient is in custody by the Police Department.

8. Medicare paid my bill, why do I have to pay more?

Medicare sets the rates they allow agencies to charge for the type of emergency transport provided whether it be Basic Life Support, Advanced Life Support and Advanced Life Support-2. They also set the rates for co-pays and mileage. By law, the Boulder City Fire Department (BCFD) cannot bill Medicare patients for more than the Medicare-approved rate, but we must bill for the copay or coinsurance amount. However, if Medicare declines or denies the claim due to the nature of the transport, e.g., nonemergency transports which did not require transport by ambulance, payment of the full bill is the responsibility of the patient.

9. Who do I contact if a personal item is lost during an emergency ambulance transport?

The Boulder City Fire Department does not hold any personal items after an ambulance trip. Any items left behind in the ambulance are given to the Emergency room hospital staff. Most if not all hospitals have a safe within the hospital that they will place any valuables that is removed and transported with the patient. Contact the Emergency Room and Security office of the hospital you was transported to for additional information.

10. Where can I go to get my blood pressure checked?

The Emergency Medical Technicians (EMTs) will take your blood pressure at the fire station. However, they may be unavailable if they are out of the station on a call or in training.

11. Can I pay my ambulance transport bill online, by phone or credit card?

The City of Boulder City now contracts with Iris Medical for all Ambulance Billing services. Should you have any questions regarding a ambulance invoice you received. Please do not hesitate to contact: Iris Medical at 1-801-298-4747.

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Fire Department - Jobs

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1. Does Boulder City Fire Department have an Explorer program?

Unfortunately, due to manpower and budget constraints, the Boulder City Fire Department does not have an Explorer program at this time.

Typically the Explorer program is designed for those individuals aged 14-18 who are interested in a future career in the fire service.

2. How do I become a firefighter?

The City of Boulder City conducts an annual recruitment to establish an eligibility list for the position of Firefighter/Paramedic. This is the entry-level position for Boulder City Fire Department (BCFD). This recruitment can be either open - meaning any qualified individual can submit an application - or, in-house - meaning that only those qualified persons in the department’s Fire Reserve Program are eligible to apply.

Once an application is accepted, based on the recruitment and position guidelines, candidates will be required to pass a written examination, oral examination, and physical agility test. Those candidates who pass all examinations will be placed on a hiring list which is then certified by the City’s Civil Service Commission. Once the list is established, all open positions during the next 12 month period (or longer if the list is extended) for the Firefighter / Paramedic position are filled from this list. If selected to fill a vacant position, candidates must also complete a selection interview and, post-job offer, a medical examination and background investigation.

3. What is the Firefighter Reserve Program?

For more information on this program, please visit our Firefighter Reserve Program page.

4. What training is required to become a Firefighter?

Reserve Firefighters must possess or be able to obtain Nevada medical and firefighter certifications. Emergency Medical Technician-Intermediate or EMT-Paramedic, and Firefighter I certifications are required to be considered for the BCFD Reserve program.

Dependant upon the recruitment, all full-time career Firefighters must also either possess or be able to obtain their paramedic certification within the time frame specified by the Fire Chief.

5. What training is required to become a Paramedic?

An EMT-Paramedic, the highest certification level, must complete an approved course consisting of approximately 670 didactic and laboratory hours and 300 clinical hours training. Upon completion of the didactic / clinical training, including the final written and practical examinations, the student then must pass the written ALS Licensure examination which then allows the student to enter the field internship portion of the Paramedic training program.

The internship consists of completing a minimum of 360 hours (12 hours shifts) on a Paramedic ambulance and the student is evaluated daily by a Paramedic Preceptor / EMS Instructor with major performance evaluations completed regularly which indicates the intern consistently performs procedures in a competent manner according to established standards and has made the established minimum number of patient contacts.

Upon successful completion of the internship, the intern must successfully pass the National Registry practical examination within 24 months of course completion to earn the EMT-Paramedic certification.

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Fire Department - Permits

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1. What are the fees associated with Fire Department permits?

The Boulder City Fire Department (BCFD) has adopted the latest (2012) edition of the International Fire Code as well as the Southern Nevada Amendments and charges cost recovery fees for inspections, permits for certain businesses storing or using hazardous materials, fire alarm and sprinkler plans reviews, fire alarm and sprinkler acceptance tests, and permits for a variety of hazardous one-time activities.

2. What types of permits does the Fire Department issue?

The Boulder City Fire Department issues 2 types of permits, an annual renewable operational fire permit is issued for higher than normal fire hazards or hazardous materials operations and a one-time installation permit for fire detection and protection systems. Before either type of permit is issued, a thorough plan review and 1 or more inspections are conducted to ensure safe operation or installation. A mid-year inspection is also conducted for businesses requiring an annual permit.

3. What do I need to do to obtain a permit?

Permits are required for all commercial properties on new construction, certain residential properties,
changes in occupancy or use of a commercial property, changes in ownership and properties undergoing significant renovation. For more information, please visit our Plans / Inspections / Permits page.

4. What do I need for a plan review?

For a Site Plan Review, plans are submitted to the Building Department. The BCFD will ensure the hydrant, roadway and access is adequate for fire apparatus.

For a Building Plan Review, plans are submitted to the Building Department. The Boulder City Fire Department (BCFD) will determine the need for any possible fire life safety protection systems based on the type and size of the structure according to the 2012 International Fire Code plus Southern Nevada Amendments as adopted by the City of Boulder City.

For Fire Protection Plans, plans are submitted to BCFD by the contractor / business owner. Four sets of plans are submitted along with appropriate system specifications, material submittals, flow test paperwork, hydraulic calculations and plans review fees. Plans may take 7 to 14 days for review and the permit processing. Plans will not be processed without payment in full in advance. Work on the project may not begin until the plans have been approved.

Penalties are assessed for working without a permit.

5. What types of buildings need sprinkler systems?

Currently, all new commercial construction is required to have sprinklers. Existing commercial buildings undergoing renovation may also be required to have a fire suppression system installed. Sprinklers may also be required in new or renovated residential construction depending on the size of the building. The BCFD recommends that all new construction - both commercial and residential - have sprinklers installed.

6. What permits or fees are required to hold a special event in Boulder City?

Special events are coordinated through the Parks and Recreation Department. All special event coordinators requesting
EMS or Fire coverage during special events within the department’s jurisdictional boundaries will be directed to contact BCFD to determine needs which may impact the department, e.g. concerts, sporting events, outdoor festivals, vehicle races, photo/film shoots, events utilizing tents or canopies in excess of 400 square feet, etc.

It is the recommendation of BCFD that event coordinators should 1st secure private contractors for all emergency service needs during special events.

Private contractors must be licensed and capable of providing the appropriate emergency services. These contractors must also have a current Boulder City Business License. When necessary, a coverage request may be submitted to BCFD. If approved, the fee for a Firefighter / Paramedic / EMT $60 per hour / per person, the fee for ALS Ambulance / Rescue Unit is $220 per hour (includes 2 personnel), and the fee for a Fire Suppression Unit is $380 per hour (includes 3 personnel).

7. What are the permit requirements for tents, canopies and temporary membrane structures?

Chapter 24 of the 2006 Uniform Fire Code applies to tents and temporary membrane structures in excess of 200 square feet and canopies in excess of 400 square feet. These structures shall not be erected, operated or maintained for any purpose without 1st obtaining a permit and approval from the BCFD. A $77 permit and inspection fee for each structure exceeding the listed size requirements is required.

8. Is a permit required for using explosives?

A limited term and site specific permit must be obtained by a contractor prior to the commencement of any activities involving the use of explosives.

9. Do spray paint booths need to be permitted?

Yes. All spray paint booths erected, located or relocated in the city are required to be permitted and must have an annual inspection. The minimum inspection fee is $77. Specifications for the spray booths and other guidelines are listed in the Uniform Guideline.

10. What are Maintenance Agreements and who needs 1?

Maintenance Agreements are contracts signed between the property owner and a state fire marshall-licensed company to service the fire alarm, sprinkler or hood extinguishing systems in a commercial building. State law requires maintenance agreements between the property owner and a licensed contractor for alarm systems, sprinkler systems, hood extinguishing systems, automatic smoke control systems and off-site monitoring of these systems.

The agreement provides that the fire monitoring company service the system within 24 hours after receipt of a trouble call. The property owner is responsible for providing a copy of the agreement to BCFD and the fire monitoring company is responsible for notifying BCFD if the agreement lapses or is canceled.

11. What is a Monitoring Station and who needs 1?

Any commercial building required to have a fire alarm system or fire sprinkler system must also have a Maintenance Agreement for those systems and a Monitoring Station for the system. The monitoring station does just what its name implies - it monitors the fire alarm and extinguishing systems to make sure they are turned on, in proper working order and notifies the company in case of a fire-related emergency.

The monitoring facility is required to have a Boulder City Business License and proof of liability insurance and must comply with applicable NFPA standards and state Fire Marshall regulations. These stations require an annual permit application and fee of $77.

12. What types of burning require a permit?

Open burning is the burning of a bonfire, rubbish fire or other fire in an outdoor location where fuel being burned is not contained in an incinerator, outdoor fireplace, barbecue grill or barbecue pit. Permits will only be given for vegetation burns complying with the criteria established in the guidelines.

Vegetation burns are defined as those necessary for the clearing of agricultural fields, disposing of unused crops or for mitigating brush or intermingled weeds especially as it relates to agricultural operations.

13. Are there rules regarding outdoor barbeques?

Yes, the Uniform Fire Code provides for an acceptable level of fire and life safety for the use and storage of portable barbeque equipment.

Outdoor Cooking: Charcoal burners and other open-flame cooking devices shall not be located above the first story, operated on combustible balconies or within 10 feet of combustible construction. LP-gas burners with a water capacity of greater than 2.5 pounds shall not be located above the first story, on combustible balconies or within 10 feet of combustible construction. The storage of LP gas containers with a water capacity greater than 2.5 pounds is prohibited unless it is listed for interior storage. An exception to this rule would be single and 2-family dwellings

Adult supervision is required at all times while the barbecue is generating heat.

Note: The property owners and managers have the responsibility of enforcing this code on the tenants of the residential units in question.
Complaints of violations to the Boulder City Fire Department will be addressed to the owners or agents of their complex to correct it by any means at their disposal. Failure to comply with said ordinances will result in citations being issued.

14. What is a Knox box and how are they used?

Knox boxes are required by local and state fire codes on all commercial buildings with an alarm or sprinkler system. These boxes are attack and tamper resistant and are used to protect inventory, equipment, supplies and records from unnecessary water damage caused by delays in sprinkler shut-off. To find more information please go to Knoxbox.com. Or should you have any questions, please contact the Boulder City Fire Department at 702-293-9228 or fire@bcnv.org.

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Fire Department - Residential

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1. Do you have patches for exchange / sale?

No. The BCFD does not stock patches for exchange any longer. The patches are only approved for use on authorized BCFD uniforms.

2. Do you have Boulder City Fire Department logo items for sale?

The BCFD does not sell logo items. However, the Boulder City Firefighter’s Association does have t-shirts for sale. You may contact us at 702-293-9228 for more information.

3. Do you provide ride-along experiences for private citizens?

No. It is a potentially unsafe situation for civilians to be along even as an observer during an emergency situation. It takes manpower away from the performance of the firefighter’s duties to keep track of untrained civilians in dangerous situations.

4. Will the Fire Department help me if I have locked myself out of my car?

The BCFD will respond to an emergency situation, such as if a child or pet has been accidentally locked inside a vehicle. However, if it is not a life-threatening situation, the owner will need to contact a locksmith to open the car door.

5. If I find a container of some unknown substance (fuel, chemical, etc.) will the Fire Department dispose of it?

If you feel that you may be in danger from exposure to a dangerous or unknown substance, call 911 and the Fire Department will respond to investigate. However, it is the responsibility of the property owner to remove and properly dispose of any hazardous material or substance from their property.

The Fire Department does not accept any type of hazardous waste or unknown substances for disposal at the Fire Station. The Public Works Department Conservation page has information available regarding the safe disposal of these types of materials. Public Works Page

6. What kind of fire extingusher should I have for my residence?

These is no requirement that a residence must have a fire extinguisher. However, it is a good idea to have at least 1 general purpose extinguisher (ABC) near the kitchen area.

7. What kind of smoke detector should I buy for my house?

There are many different types of detectors available on the market. Detectors that sense both smoke and fire are recommended.

8. What type of fire alarm should I have for my house?

A hard-wired alarm with battery back-up is best. These alarms are wired directly into the house electrical system so the homeowner doesn’t need to remember to change the batteries regularly. However, there is a battery back-up in case of power failure which does need to be checked periodically.

9. Where can I dispose of my household hazardous waste?

The Boulder City Fire Department does not accept hazardous waste of any kind – either commercial or residential. Contact the Boulder City Disposal at 702-293-2276 or at bcwastefree.com for more information. For more information on this subject, please visit the Public Works Department Conservation Page.

10. I'm concerned my elderly mother won't be able to answer the door in the event of an emergency. What can I do?

In case of emergency, fire personnel will first try to gain access by all available entry points. However, if no other means of entry is available, they will use force to gain entry to administer emergency medical aid or other assistance. We highly recommend a residential Knox Box. Residential KnoxBoxes are secure, residential key safes that can only be accessed by first responders. For more information you may contact the Boulder City Fire Department 702-293-9228 or at fire@bcnv.org. www.Knoxbox.com/residential-knoxboxes/

11. What types of fireworks are legal in Boulder City?

Only “safe and sane” fireworks are legal in Clark County, including Boulder City. “Safe and sane” fireworks do not shoot into the air and / or explode. However, if mishandled, they can still cause severe burns and injuries. All fireworks should be treated with care and supervised by a responsible adult.

12. Can I set off fireworks at the Eldorado Dry Lake?

No, fireworks are not allowed at the Eldorado Dry Lake.

13. What do I need to prepare for an emergency or disaster?

View our resources section on the Fire Department page.

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Fire Department - Responding

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1. What types of calls do the different fire and rescue units respond to?

The BCFD responds to all types of calls - structure fires, vehicle fires, brush fires, motor vehicle accidents, medical emergencies, etc. Each apparatus is designed to accomplish a specific task

2. Why does the fire engine and the rescue unit respond together on calls?

The BCFD has 6 firefighters on a crew, 2 on the engine and 2 on each of the 2 rescue units. The majority of our calls take the manpower of more than 2 crew members. For instance, on a structure fire, we might need 2 firefighters to go into the burning structure to look for victims and 2 more firefighters dedicated to putting out the fire with a hose line. The remaining 2 personnel - the captain and engineer - are needed to stay outside to direct and pump water from the engine into the structure.

On an emergency medical call, such as a cardiac arrest, we perform several jobs at once - chest compressions for CPR, rescue breathes, placement of a breathing tube into the lungs, starting an IV to administer cardiac medications, control the heart monitor and administer shocks, if needed, and finally, prepare the backboard and gurney for transporting the patient to the hospital.

3. Do you rescue pets / animals?

Not generally, however, there are occasions where pets have been rescued along with their owner. We do not want to risk injuring our firefighters unnecessarily. If your cat is up the tree, it will come down when it gets hungry.

4. Who do I call to get a fire or EMS emergency response?

In an emergency, call 911, whether it is a fire or medical emergency. 911 emergency calls go directly to the Public Safety Dispatch Center where trained personnel will determine the nature of your emergency and will send the correct type of assistance.

5. Can I call 911 from my cell phone?

Yes, however you may be connected to another jurisdiction. If it is a life-threatening emergency, the 911 operator will be able to transfer you to the proper dispatch center, so be sure to tell them immediately what city you are in. You may be able to contact your wireless service provider and request that your 911 calls be connected directly to the Boulder City Public Safety Dispatch Center.

6. When I encounter an emergency vehicle while I'm driving, what should I do?

Safely, and with your turn signal on, pull to the right of the roadway and stop. If you are sitting at a stoplight or stop sign, remain where you are and let the emergency vehicle make its way through the intersection.

7. Do you provide EMS and / or fire service to the Lake Mead Recreation Area?

It is essential that there is adequate coverage for emergencies within the primary response district for the Boulder City Fire Department which is the incorporated area of Boulder City including the Eldorado Valley.

We do have a mutual aid agreement in place for fire assistance if mutual aid is requested through the NPS Dispatch center and may respond to the Park on requests for assistance in structure fires and to conduct vehicle extrication procedures. BCFD does not provide 1st response emergency medical services into the Park.

8. Do you provide EMS and / or fire service to Hoover Dam?

As with the National Park Service, the Bureau of Reclamation (Hoover Dam) has a mutual aid agreement in place. However, in the case of emergency medical calls for assistance to Hoover Dam, BCFD is a 1st responder.

9. Who maintains / paints the hydrants?

The City of Boulder City Public Works department maintains the city’s public hydrants. There are some privately-owned hydrants in Boulder City in some neighborhoods that must be maintained by the property owner. If you want to report a leaking or damaged hydrant, please contact the Boulder City Public Works Dept. at 702-293-9200 or BCFD at 702-293-9228. Public Works Page

10. Who provides the special event coverage by EMS and fire personnel at football games and Bootleg Canyon events?

When possible, off-duty personnel may apply to work special events. However, due to manpower shortages, some events may have to contract with a private ambulance service for coverage. The special event organizers are responsible for paying all personnel

11. Does the city have an Emergency Operations Plan?

Yes. Boulder City has an Emergency Operations Plan and also attends Emergency Management meetings to coordinate with Clark County and other entities in Southern Nevada in the event of an emergency or disaster. The city’s plan is not available for public dissemination. However, BCFD encourages all citizens to develop an emergency preparedness plan and supply kit for themselves and their families.

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Land Management Plan

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1. Does the Land Management Process negate Section 140 of the City Charter? (requires a vote of the people to sell land)

NO. Section 140 of the City Charter requires a vote at a general election for any city land sales for parcels over an acre in size. Adding a parcel to the Land Management List is still subject to the requirements of the City Charter and all other City Ordinances and related state or federal laws. 

2. When can parcels be added to the Land Management List?

According to City Ordinance, the period for accepting applications/nominations for parcels is September 1st through September 30th. (see section 9-2-2-A of the City Code)

3. Can parcels be added outside the normal application process?

Yes.  At the discretion of the City Council, an applicant could request City consideration outside the September time frame.  All other steps included in the Land Management Process (e.g. notice, Planning Commission consideration) would be required. 

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Landfill

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1. Who may dispose of waste for free?

Boulder City residents may dispose of waste generated at their residence by bringing it to the Landfill Residential Drop-Off Area using their own vehicle. Residents should be prepared to present a valid Nevada Driver’s License with a Boulder City street address and vehicle registration to the scale operator. Residents who do not yet have a license with a Boulder City street address must show their current driver’s license along with their current Boulder City utility bill.

2. Who must pay to dispose of waste at the landfill?

Licensed businesses and city residents using a 3rd party vehicle (for example a rental or friend’s truck) must pay waste disposal fees to use the landfill. All waste must be generated within Boulder City.

3. Who may dispose of waste at the face of the landfill?

Only licensed businesses may enter the face of the landfill.

4. Can I elect to use a different trash collection service?

No. B.C. Waste Free / B.C. Disposal has exclusive rights to collect trash and recycling within the city limits of Boulder City. For more information, visit the B.C. Waste Free Website.

5. Are there any exclusions to waste that can be disposed of at the landfill?

Medical waste, asbestos, commercial oil / grease, tires, food waste or materials used for composting, or recyclables not part of the Contractor’s Program may be taken to another entity.

6. Who receives income from the sale of commingled recyclables?

B.C. Waste Free provides recycling collection and transport free of charge, and keeps all income from the sale of recyclables.

7. What if I want to earn money from my recyclables?

Residents may transport their own recyclables to a recycling center of their choice.

8. Are there any days trash is not collected?

B.C. Waste Free / B.C. Disposal observes New Year’s Day, 4th of July, Thanksgiving Day, and Christmas Day. On these days there is no trash collection and the Landfill and Recycling Center are closed. The subsequent pickup for those collections that are missed due to holidays will be the next regularly scheduled pickup day.

9. What recyclables cannot be placed in the green recycling cart?

Electronics, household hazardous wastes (paint, aerosol cans, herbicide, etc) and fluorescent bulbs must be brought in during Recycle Center hours. Computer monitors and televisions are not accepted for recycling. Businesses are charged $1 per bulb for fluorescent bulb acceptance. For recycling options for monitors and televisions please visit our Recycling page.

10. What do I need to do to have a temporary dumpster at my house?

Call B.C. Waste Free / B.C. Disposal at 702-293-2276 to schedule delivery and pick-up of the dumpster. If the dumpster is to be placed on any city right-of-way, an Obstruction Permit is needed prior to placement of the dumpster. An Obstruction Permit costs $50 and is available from the Public Works Engineering Division. To find out more about permitting requirements and to download forms please visit our Permitting page.

11. What if my trash or recycling was missed by collectors?

Please call 702-293-2276 to report a missed collection. Missed collections will be picked up the same day if B.C. Waste Free is notified before 10 a.m. For calls received after 10 a.m., the collection will be by the end of the following business day.

12. What can I do with bulky items that do not fit into a trash can?

Furniture, white goods, and other bulky item collection is provided on Thursdays to residential and multifamily customers that have curbside service. Collection is free, except for a small fee for items with Freon. Please call 702-293-2276 to schedule bulky item collection.

13. What if my question was not answered here?

If your question is regarding trash collection, landfill or recycling services, please call 702-293-2276 Monday through Saturday from 7 a.m. to 3 p.m.or visit B.C. Waste Free.

If your question is regarding landfill environmental permitting please call 702-293-9200 Monday through Thursday from 7 a.m. to 6 p.m.

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Parks & Recreation

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1. What time do you have open gym?

Gym hours may vary according to scheduled team sports. Daily changes are posted at the main office.

Main open gym hours
Monday - Thursday
3 p.m.- 8 p.m.

Friday
3 p.m. - 6 p.m.

Saturday
1 p.m. - 4 p.m.

Sunday
Closed

2. How do I reserve an area of a park or facility for parties and other events?

Start by creating an account on our new online portal, RecDesk. Select the facility you would like to request.  Fill out the facility use application which give us more information about your event. You will receive a reponse from the Parks and Recreation Department within the next few business days.

Reserve a City Facility

3. How do I find out what classes you are currently offering?

Our brochures are updated twice a year. Fall/Winter brochures are updated in September and Spring/Summer are updated in March.


Brochures are available at the Parks and Recreation Office, 900 Arizona Street. Brochures can also be picked up at BCTV, Boulder City Chamber of Commerce, the Library, and the Senior Center.

4. Is there a spring break/summer program for kids?

We offer spring break and summer parks at our Recreation Center. Kids from kindergarten through 5th grade are welcome to join in on the fun. We offer games, crafts, organized games, field trips and much more. Stop by the Recreation Center for more information.

5. When is the water on at Veterans' Memorial Splash Park?

The water is turned on from May - October.

6. How can I get a memorial bench in one of Boulder City parks?

You can purchase a memorial bench through the Parks and Recreation Department.

7. Where can I skateboard in Boulder City?

Veterans' Memorial Park has a designated skateboard area with ramps, jumps and rails.

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Planning Division

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1. How do I find the zoning of a property?

Go to Planning Maps and Publications.  You may also call the Community Development Department at 702-293-9282 to obtain the zoning of a property. Zoning maps are also available for purchase in the Community Development Department at City Hall. You may contact the Community Development Department office at 702-293-9282.

The information on the County’s website is not for Boulder City zoning.

2. Where can I find the zoning ordinance (Title 11) regulations?

The city's Zoning Ordinance (Title 11) is part of the municipal code, which is available online.

Copies of specific chapters are also available at the Community Development Department. If you need to purchase a hard copy of the entire ordinance, you may contact the City Clerk's office at 702-293-9208.

Boulder City Municipal Code, Title 11 - Zoning

3. How do I know what setbacks apply to my residential property?

You would 1st check the zoning chapter for your zone, such as Chapter 11-3 for R1 for single-family residential. If your property does not meet the minimum requirements for a lot in that zone.

For instance, if your property is in the R1-7 zone but it is less than 7,000 square feet in size or less than 70 feet in width), your property is entitled to some breaks on the setback requirements, which can be found in Chapter 11-21 for substandard lots of record.

These chapters address the principal building on your property (the house), and any additions to it. There are different setback requirements for accessory buildings, found in Chapter 11-20 of the

Boulder City Municipal Code, Title 11 - Zoning

4. What are the regulations for a detached structure on my lot?

These regulations are found in Chapter 11-20 of the

Boulder City Municipal Code, Title 11 - Zoning

5. What are the regulations for an attached patio cover or carport on my lot?

These regulations are found in Chapter 11-20 of the

Boulder City Municipal Code, Title 11 - Zoning

6. What are the regulations for a fence or wall on my lot?

These regulations are found in Chapter 11-20 of the

Boulder City Municipal Code, Title 11 - Zoning

7. What do I need for a zoning review?

If for residential property, bring in a plot plan showing your entire property and all existing structures on it. Verify where your front property line is relative to the street. You can usually get your property line dimensions off the County Assessor's office website.

Next, show what it is you want to build (detached garage, house addition, patio cover, etc.) and what the setbacks (feet and inches) would be from the nearest property lines (front, side, rear). For commercial property, bring in the same type of information for a plot plan, but also provide your parking layout, showing dimensions. Clark County Assessor Website

8. Is my front (or street side) property line at the back of the sidewalk?

Probably not. Over the decades, roads in Boulder City were built at varying widths for the right-of-way, and the front property line for your property may be 4 1/2 feet behind the sidewalk, 3 feet behind the sidewalk, or something different. Please call either the Community Development Department at 702-293-9282 or the Engineering Division at 702-293-9200 for this information.

9. Can I build a fence that extends to the back of the sidewalk?

In most cases, yes. Your property may not extend to the back of the sidewalk, but the Public Works Department may be able to issue an encroachment permit for a fence or wall within the city's right-of-way. You may contact them at 702-293-9200.

10. How do I find out what my property line dimensions are?

Most property line dimensions can be found on the County Assessor's Office website. Sometimes the county's maps do not include all property lines, and sometimes (though rarely) their information is incorrect. The city's Engineering Division can be reached by calling 702-293-9200. They can verify all property line dimensions, and you can also get a scaled copy of your property from that division. Clark County Assessor Website

11. Do I need my neighbor's permission to build a fence on our property line?

If the fence or wall will be located on the property line, yes. Since most homeowners do not have their property lines surveyed, the city will require you to get your neighbor (the property owner, not a renter) to sign off on your request. If you are willing to provide a survey and have your property lines staked by a licensed land surveyor, and your wall is built entirely on your property, permission from the neighboring property owner will not be required.

12. How do I access the County Assessor's Office website to search property ownership data?

Under the Real Property Records heading click on Address to enter the address you're looking for. Once you've entered the street number, street name and Boulder City, you have access to the property ownership data for that property, as well as links to the Assessor's maps and aerial photos. Clark County Assessor Website

13. What do I need for a variance?

Please call the City Planner at 702-293-9282 to discuss your request and see if a variance is necessary. It's very possible that a variance is not necessary. If you do need a variance, the City Planner will go over the procedure with you.

14. Does my request need to go to the Planning Commission or City Council for approval?

Most requests for residential or commercial development can be approved by city staff without going to the Planning Commission or City Council. These other approvals are usually only required if the proposed use requires a Conditional Use Permit or a variance (and in most of those cases only approval by the Planning Commission is required).

15. How do I find out about sign regulations?

Sign regulations are found in Chapter 24 of Title 11 of the

Boulder City Municipal Code, Title 11 - Zoning

16. What kind of "For Sale" or "Open House" signs am I allowed to have on my property?

The sign regulations are found in Chapter 24 of Title 11 of the

Boulder City Municipal Code.

17. How do I find out what easements are on my property?

Call the Engineering Division at 702-293-9200.

18. How do I find out if there is an existing plot plan for my property which shows where my house is?

Call the Community Development Department at 702-293-9282 and we will check your address file to see if there is a usable plot plan there. If not, you will need to draw your own plot plan if you intend to submit a request for a building permit.

19. How do I find out if the city has a copy of the building plans for my house?

You may call us at 702-293-9282. Due to lack of space, most house plans are destroyed after a year's time, but you can ask us what we have on file. You are also welcome to copy any or all of the items in the address file for your property (copy fees will apply).

20. How is building height measured?

The zoning restriction is typically 25 feet maximum for a house and 16 feet for an accessory building. How this is measured is determined by the building code: a summary is that the height is measured from the average grade around the proposed building to the midpoint of a pitched roof or to the top of a flat roof. Basements may be partially exposed above grade; you may contact the Building Official at 702-293-9282 to get more information on how basements and building heights are calculated.

21. Are there special restrictions for properties in the historic district?

No, not at this time. If historic restrictions are considered in the future, this answer will be updated at that time.

22. I own a corner lot. Is the front property line the 1 my front door faces?

Possibly not. The zoning ordinance states that for a corner lot, the front property line is the shorter of the 2 property lines which abut the streets. This can affect where you can build an accessory building, or how high your fences can be, since there are usually different regulations for front yards vs. side and rear yards. (Typically there are greater restrictions and limitations for what is permitted in the front yard.)

23. There is an existing apartment in / behind the house I own, or am considering purchasing. Can I continue to use the apartment?

Possibly. It depends on if the city has records in our building files for the other unit. If the city has previously approved permits for the other unit, then it is considered to be "grandfathered in." If we don't have records, the issue is more clouded, as we may not be able to determine if the unit was ever legally allowed. If the unit was illegally built or converted, then it will need to be returned to a state where it is not a separate dwelling unit.

24. Can I build a mother-in-law quarters or guest house on my residential lot?

Not if your property is zoned R1, Single-Family Residential. You may have additional bedrooms, but nothing that could be locked off and used as a separate dwelling. Also, detached buildings are not permitted for living or sleeping purposes. (You may use a detached building for a garage, workshop, home office, pool house or music room, but with no bedrooms or kitchen.) Variances are not allowed for additional dwellings in a single-family zone.

25. Where can I get demographic data for Boulder City?

For demographic information about Boulder City, please visit the United States Census Bureau website.

26. What is boulder city's current population?

The state’s population estimate for Boulder City for July 1, 2019 is 16,188 persons.  For up to date certified population and population projections, visit the 

Nevada State Demographer publication on population

27. When does the planning commission meet?

The Planning Commission generally meets the third Wednesday of the month at 5 p.m. Check with the City Planner at 702-293-9282 regarding any changed dates. Submission deadlines for applications are generally the last Thursday of the prior month, or about 3 weeks in advance. Please talk to the City Planner about items for Planning Commission approval.

28. What is the difference between a setback, an easement and a right-of-way?

A setback is simply the closest distance that a structure is "set back" from a property line.

An easement is a separately recorded item that designates that some other party has a right over that portion of land, although the property owner owns the underlying land. (For example, the city or other utilities may have a 5 foot wide easement along a side property line, which means that they have the right to trespass over and work within that easement area.)

A right-of-way is the term used for the land owned by a public agency and used for city roads and state and federal highways; the right-of-way usually extends beyond the roadway itself. (Many city roads may be between 31 feet and 41 feet wide within a 60 foot wide right-of-way, which would also include any parkway, the sidewalk, and up to 4 1/2 feet behind the sidewalk.)

29. How does the city's growth control ordinance apply to me?

The ordinance, being the Controlled Growth Management Plan (Chapter 41 of Title 11), only affects you if you're planning to build a house that you intend to sell, and not to live in yourself. It also applies to construction of all apartments, multifamily condominiums and hotels. For these requests, contact the City Planner at 702-293-9282 to discuss the procedure for obtaining an allotment. The ordinance also technically applies to owner-builders on newer lots (created since 1996), but these requests are merely counted towards the annual total and can be approved at the staff level.

30. What do I need to run a business out of my home?

The city’s zoning regulations for home occupations are found in Chapter 29 of Title 11. You may pick up an application at https://www.bcnv.org/DocumentCenter/View/4368/Business-License-application-PDF. Call the Economic Development Coordinator at 702-293-9393 if you have any questions about city requirements.

Boulder City Municipal Code

31. Can I get zoning or subdivision applications online?

Not yet, but we are working on this. In the meantime, applications are available for pick up in the Community Development Department. If you would like us to mail you one, please call 702-293-9282.

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Police

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1. Can I speed to pass another vehicle?

No, in Nevada, one mile over the speed limit is speeding.

2. Why are there two police vehicles on every stop?

It might seem that there are two police vehicles on every traffic stop but that is not the case. Most of the time when you see two police vehicles on a traffic stop someone in the vehicle has a warrant, the driver is intoxicated, or the officer saw something and wants to investigate further. The second vehicle is there for officer safety.

3. Is it true when an emergency vehicle is on the side of the road with its emergency lights on, I have to slow down or moved over a lane?

Yes. Nevada along with 47 other states have the same law.

4. Can I back into a diagonal parking spot?

No. You must front into the parking space.

5. How loud is too loud if I play music in my vehicle?

The sound is considered too loud if it can be heard more than 75 feet from the vehicle.

6. If there are no vehicles coming in any direction, do I have to come to a complete stop at a Stop Sign?

Yes. Though it may seem as though there are no cars approaching or pedestrians crossing, a slight error in judgement and an accident can happen very quickly.

7. When will the Boulder City Police Department host another Citizens Academy?

A Citizens Academy is being organized by members of the police department and we anticipate it will be hosted very soon. Check back for updates.

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Property Lines

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1. What is a survey stake?

When land is surveyed, metal stakes, also known as "irons" or "monuments", marks the corners of the lot. These markers are typically a hollow, metal pipe, approximately 1/2 inch in diameter and 1 1/2 feet long. Newer stakes may have plastic caps on top or have the tip painted with a bright color.

If you live in a improved subdivision the lot lines are sometimes marked with a saw-cut line in the curb or a silver monument. However if these items exist they must be verified by a licensed surveyor if used for improvement purposes.

2. What if I cannot find my survey stake?

It may have been removed or relocated by previous owners. The stake may also be buried beneath retaining walls, paved driveways, hedges, etc.

3. Does finding my survey stake guarantee the location of my property line?

This is possible, however only a licensed land surveyor can determine your actual property line. Sometimes, survey stakes have been moved or removed. It is also possible that the original lot has been subdivided and new survey stakes have been inserted in addition to the older, original stakes.

4. When would I need a survey?

You may need a survey for new home construction, building additions, garages and other major projects. The Building Inspections Office or the Planning Department, depending on the type of project, would make that decision. Home improvement contractors typically expect the homeowner to assume the responsibility for locating the lot lines. You may also need a survey to provide legal evidence if you are involved in a lot line dispute. A survey is the only document that can accurately show your property boundaries.

5. How do I get my lot surveyed?

A typical residential lot survey costs approximately $700 to $900. It can be more if your land is irregular in shape or has other unusual features. Surveying is a competitive business and you should obtain estimates from several sources. Surveyors are licensed by the State of Nevada. Look in the Yellow Pages under "Surveyors-Land." While it may seem expensive to hire a surveyor, it may be cheaper than relocating improvements or legal costs caused by encroaching on someone else's property. That is a decision for you to make.

6. What can I do to settle a land boundary dispute?

If the property owners cannot resolve a dispute, then you may want to contact an attorney to resolve the matter in court.

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Utilities

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1. Why is my bill so high?

We will review previous usage history. If we agree that the usage appears unusual, we will have the meters read at no charge. If the readings are correct, we can arrange for the city's Energy Conservation Specialist to do an on-site evaluation of your usage. Many times a faulty water softener or air conditioner can be the cause of high bills.

2. I'm going on vacation. Can I prepay my bill?

Yes, your bill can be estimated using the past year's history. You may also sign up for direct pay. This service automatically charges your checking or savings account each month with the amount of your utility bill.

3. Can I pay my bill and / or deposit by debit or credit card?

Yes. We accept Visa, Mastercard and Discover.

4. What happens if my tenant doesn't pay his final bill when he moves out?

Unpaid utility bills become the responsibility of the property owner pursuant to
NRS 266.285(3).

5. How can I tell if I have a water leak?

Make sure the water in the house and yard are off. Remove the lid of the water box and look to see if the dials are turning. With all water off, they should not be turning. If they are, you have a water leak.

6. If I have a leak, who pays for the water consumption?

If the leak is between the curb stop and the house, it is the customer's responsibility. Extended payment arrangements are available under these circumstances. The city is responsible for leaks between the street or alley to the meter.

7. How long in advance do I need to let you know when I want my service connected or disconnected?

Generally 48 hours is sufficient, although this service is not available on Friday, Saturday and Sunday as our offices are closed.

8. What if I have an emergency situation involving water or electric and the Utility Office is closed?

In emergency situations, please contact the Boulder City Police Department.

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Utility Rate Increase

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1. Why does the City have to increase utility rates?

As do all utilities, Boulder City faces annual increases in our operating and maintenance cost. Most utility companies raise rates a few percent each year to account for these factors. However, the last time Boulder City raised rates was in 2009. In addition, in an effort to avoid increasing your utility rates during the economic downturn, the City postponed many Capital Projects. Postponing Capital Projects leads to failures and service outages and it is far more costly to conduct emergency repairs than planned replacements. Therefore, this rate increases is necessary to maintain the reliability of our community’s electrical, water, and sewer systems.

2. How do I reduce my utility bill?

Public Works offers a home energy audit that can help with identifying ways to reduce electric consumption in your home. The primary use of electricity in most households is for cooling purposes. The City offers a rebate program for updating to a more efficient air conditioning system. See all available City rebates at www.bcnv.org/284/Electric-Rebate-Program. You can also install a programmable thermostat to help reduce energy consumption when you are not home. In addition, the Southern Nevada Water Authority (SNWA) offers a rebate program for the removal of turf. Visit their web page at https://www.snwa.com/rebates/wsl/index.html

3. I do not make much money. Is there any help for me?

Boulder City has one of the most generous energy assistance programs (35% discount) for low income individuals. To qualify, you must apply and be accepted to the State Energy Assistance Program. You can find application information for the State at https://bcnv.org/DocumentCenter/View/4157/Energy-Assistance---State-of-Nevada. Another way to reduce costs is to improve the energy efficiency of your home through Nevada’s Housing Division’s Weatherization Assistance Program. For eligibility information, visit housing.nv.gov/programs/Weatherization/.

4. Why doesn’t Boulder City get cheap power from all of the solar plants in the Eldorado Valley?

One of the reasons Boulder City has very low electric rates is the fact we get some inexpensive power from Hoover Dam. The power being generated in the Eldorado Valley is being sold to NV Energy and to power companies in California at much higher rates than what the City pays for our power. Thanks to the solar lease revenue, Boulder City is able to continue to offer high quality general fund items, such as Public Safety, Parks, and other services. If we traded power for lease revenue, general fund budgets would have to be severely cut. In addition, Boulder City is a very small electric utility, compared to NV Energy and those in California. Consequently, it is much harder for the City to manage a fluctuating power supply such as a large solar field.

5. What about the City land sales, will those help the Utility Fund?

Yes, as the land around the Boulder Creek Golf Course and Bristlecone Drive is sold, a portion of the funding will be deposited into the Utility Fund. This revenue will help fund the City’s 10-year Capital program.

6. I am a resident and business owner. How will the rate increase affect my monthly bill?

Unlike other utility companies, Boulder City utility bills reflect electric, water, sewer, and refuse disposal services. Based on the options provided from the rate study, a typical residential monthly power bill of $116 would go to $140, an increase of $24. A typical water bill of $49 would increase to $61, a change of $12, and the sewer bill would increase $2.50 per month.

Now looking at your business utility bill, a typical monthly power bill of $1,200 would go to $1,400, an increase of $200. A typical water bill of $61 would increase to $74, a change of $13, and the sewer bill would increase $5 per month.

7. When will this increase take effect?

At the May 24, 2016 City Council Meeting, Council approved Resolution No. 6489, 6490, and 6491 to increase the utility rates effective October 1, 2016.

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Window Treatment Energy Rebates

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1. Why must the window treatments be shades or thin films to qualify for the rebate?

Thin films and shades provide a cost-effective solution in reducing the amount of heat that penetrates through a glass window and therefore will reduce your cooling load. This in turn reduces the electric cost of running an air conditioner. Some good side effects are that they block some of the suns light and darken a room and often reduce glare. Some window films can reduce harmful UV rays that can fade carpet and furniture.

2. How much is the rebate?

The rebate is $0.50 per square foot. So, if you have a standard 77 inch by 80 inch window facing west, then you would get a rebate for $21.39.